Servicing and repairs

Servicing and repairs for your air conditioning

Whether we fitted your system or someone else did, a regular service keeps it clean, quiet and efficient, and we fix the faults that stop it working. To confirm: servicing other installers' systems

What a service includes

A regular service keeps your system efficient and quiet, and spots small problems before they turn into repairs.

  1. Clean the filters and coils

    Fresh filters and clean coils for better airflow, cleaner air and lower running costs.

  2. Check the refrigerant and look for leaks

    Pressure checks and leak checks, carried out by certified engineers. To confirm: F-Gas certification

  3. Test the drainage

    We clear the condensate drain so water goes where it should, not down your wall.

  4. Check the controls and performance

    Remote, timers and settings tested, and the system checked in cooling and heating.

  5. A short report

    What we found, what we did and anything worth keeping an eye on.

Common problems we fix

If your system is doing any of these, tell us what you are seeing in the form below and we will take it from there.

  • Not cooling

    It runs but the room stays warm, or it blows air that is barely cool.

  • Leaking water

    Drips from the indoor unit, often from a blocked drain or a dirty filter.

  • Strange noises

    Rattling, buzzing or clicking that was not there before.

  • Bad smells

    A musty or damp smell when it starts up, usually a sign it needs a clean.

  • Error codes

    A flashing light or a code on the display. Note it down and add it to the form.

  • Something else?

    Describe it in your own words. We will ask the right questions.

    Go to the form

Thanks, we have your details

We will be in touch soon to arrange a visit.

Book a service or repair

Tell us about your system and what is happening. We will get back to you to arrange a visit.

  • Prefer to call? 020 XXXX XXXX
  • Opening hours Monday to Friday, 9am to 5.30pm To confirm
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Servicing questions

What people most often ask before booking a service or a repair.

Something else on your mind? Get in touch

How often should air conditioning be serviced?

Once a year is typical for a home. Busy offices, kitchens and salons often need it more often. A regular service keeps the system efficient and quiet.

Do you service systems you did not install?

Yes, in most cases. Tell us the make and model in the form and we will let you know before we book a visit. To confirm

How long does a service take?

Most single-unit services take about an hour. Larger systems take longer, and we give you a time when we book. To confirm: typical service time

What if you find a fault?

We explain what we found and what it would take to fix, and we only carry out extra work once you have agreed to it.

Does servicing affect my warranty?

Many manufacturers ask for regular servicing to keep the warranty valid. Check your paperwork, or ask us and we will help you find out.

Do I need to be at home?

Yes, or someone you trust. We need access to the indoor and outdoor units, and we talk you through what we found before we leave.

Free, no-obligation quote

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